(Senior) UX Researcher (m/f/d)

Your role in our team:

• You drive customer experience optimization along the customer journey independently and iteratively by designing, executing and analyzing experiments so that new customer-centric products, services and processes can emerge.
  
  

• You generate insights via UX tests, surveys, interviews and workshops directly with end customers.
  
  

• You work closely with designers and our clients to ensure that the user experience is coordinated in every aspect of the product.
  
  

• You work on pilot projects to make the impact of a better customer experience tangible through prototypes and iteratively evolve.
  
  

• You evaluate analytics using common analytics tools.

What you bring to the table:

• You are not only familiar with Human-Centered-Design methods such as Design Thinking, Customer Journey Mapping, Service Blueprint and many more, but you can also apply them perfectly in context.
  
  

• User research (quantitative and qualitative methods) is nothing new to you and you love to interview users yourself.
  
  

• Completed studies and 3-5 years of professional experience in the field of UX.
  
  

• You convince with your strong presentation and communication skills and can prepare content in a target group specific way - in German as well as in English.
  
  

• Your curiosity drives you to continuously educate yourself and try out new things.

What we offer you:

• Flexible working hours and the option of up to 40% home office.
  
  

• The possibility to work in our offices in Wels, Linz, Hagenberg, or Mattighofen.
  
  

• An international corporate culture and an appreciative cooperation in a collegial team.
  
  

• Regular company events
  
  

• Personal development
  
  

• According to the collective agreement, a monthly gross salary of EUR 3,455 is provided. We are of course prepared to pay more depending on qualifications and experience.