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Dealerhub

User testing & research for more efficiency in everyday work life: how DealerHub saves 13 working days per month.

Managing orders and assignments, spare parts and service planning - these are examples of daily tasks for PIERER Mobility motorcycle dealers, which until recently occupied a large part of their work routine. After years of working with outdated software that caused recurring issues and cost a lot of efficiency, it was time to replace the tools and programs. It was time for a tool that revolutionized the work of the dealers and their daily routine. This is how the vision for the 'DealerHub' project was born, which was launched in August 2021.

A single software for the entire merchant's daily work.

All tools and programs in one place. Designing and programming such a comprehensive and versatile tool required a collaboration of all companies within the PIERER Digital Network: together with Avocodo, KTM Informatics, and PIERER Innovation, we took on this challenge and turned the vision into reality.

On February 6, 2024, DealerHub was launched through a soft launch and has been in the rollout phase since then to usher in a new era in dealer management. Through our expertise, combined with the development and research contributions of our partners, we have created a platform that not only meets current requirements but also lays the foundation for future innovations. This project is proof of what can be achieved when multiple teams unite behind a single goal: to create a tool that stands out in the global market for its user-friendliness and comprehensive functionality.

13 workdays saved per month

DealerHub is more than just a digital solution. It is a strategic tool that enables dealers to work more efficiently and effectively, and to increase the engagement of the KTM brand and its subsidiaries. DealerHub has transformed the daily workflows of dealers distributing KTM, Husqvarna, and GASGAS motorcycles by saving an average of 13 working days per month. It combines proven features of the old system with powerful new features, including a fully integrated DMS that provides extensive ERP functionalities.

Continuous development and innovation

Through continuous development and expansion of its features, DealerHub will redefine industry standards and pave the way for digital dealer management.

Key figures

180

Involved Experts

4

Corporate Synergies

Our approach

UX/UI Services

01

Research

Conducting extensive field studies and user surveys. We gained deep insights into the specific challenges that merchants face on a day-to-day basis.

02

UX/UI

Development of an intuitive and efficient interface that is easy for traders to use.

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